REFUND POLICY

RETURN AND EXCHANGE POLICY

Refunds 

We want you to love what you purchase, but if something isn’t right do let us know, as we accept returns for both domestic and international orders.

However, in the unlikely event that something you ordered from anjumkhan.com is damaged or defective, or if product delivered is different from what you had expected in size or style, kindly write to us at support@anjumkhan.com, in for further assistance.

Goods must be returned within 7 days of receipt. Anything returned outside of this period constitutes final sale, and ineligible for return. The goods must be returned new, unused, with all the garment tags still attached, with their original packaging.

Any return(s) is customer's liability while we provide assistance with a paid return Label. If you need any assistance with return label, kindly write to us at support@anjumkhan.com as soon as your return request is approved. Please note all import duties / taxes associated with the return are the responsibility of the customer.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

Late Or Missing Refunds (If Applicable) 

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If more than 15 business days have passed since we’ve approved your return, please contact us at support@anjumkhan.com.

Exchanges

Currently, we don't allow exchanges. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Sale Items (If Applicable) 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

*Note: We do not accept refunds or exchanges for any orders for made-to-order items and accessories. 

CANCELLATIONS 

To help us prevent any shipping delays, you have 10 minutes from the time of placing your order to cancel or make any changes to it. Please email us at support@anjumkhan.com for immediate order assistance. Unfortunately, we are unable to add items to an existing order but we welcome you to place a new order for any additional pieces. In case you miss this window, you can easily make a return or exchange. 

**Note: There might be duties/taxes applicable on international return items to us, so kindly do not ship anything back to us without writing to our customer care. We will not be liable to pay any duties/taxes arising due to return shipment.